Telecommunication Analytics

From cable TV, to wireless phones, to internet access -- telecom is at the heart of consumer communication. While most consumers consider internet access a vital need, others are more willing to drop television services or land-based phone lines. Global Decision can help you respond to consumer need for more value. Our churn analytics and retention program determines which of your customers are most likely to jettison full or partial services. We then work collaboratively with your marketing team, your customer retention group, and your other vendors (such as your ad agency) to dovetail analytical learnings into your business tactics and strategy.